Stock availability

The orders are subject to availability of stock. If there is any problem with stock then the order can be canceled at any time, irrespective of any duration.

Delivery Timeline

The delivery might take Inside Dhaka - 5 days & Outside Dhaka - 10 days to be followed by zenhealth360 The delivery timeframe is only subject to estimation and please consider and calculate the announced timeframe as working days. It might vary depending upon the circumstances. Delivery might be delayed due to force majeure events which include, but not limited to, political unrest, political event, national/public holidays/official holiday(s), etc.

Delivery Charge(s)

zenhealth360 will bear delivery charges for the order(s) with the following conditions unless otherwise there is any specific order wise instruction for delivery charge.

Weight must be no more than 10 Kgs
Size Must be within 1 cubic foot

Please note that

• Fragile and/or Sensitive items (example Electronics, Home appliances, decorative items, crockeries etc.) may be excluded from the above conditions.
  Delivery charge(s) may applicable if seller deliver the product(s).
• Waiver of the delivery charge(s) may depend on different circumstances such as delivery area, road conditions, transportations cost etc.
• liquid items, gymnasium instruments and any kind of product that may require special carrying facilities are excluded from the above condition.
• If collection or delivery of a Consignment takes place at your premises, we shall not be under any obligation to provide any equipment or labor or any associated cost(s) which, apart from the driver collecting the Consignment, may be required for loading or unloading of a Consignment. Delivery charge does not include any installation cost. Installation cost (if there is any) is subject to supplier’s policy.
• Provision of the home delivery is/are subject to carrier and sellers’ delivery policy.
• If any delivery fails due to customer negligence or any other reason from the customer end then the customer is bound to pay the return courier charge(s) as well as the redelivery charge(s).